Bypass Child Safe & Virus Safe. Lee_R. Unless virgin is specifically blocking the IPs of your. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Options. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. 0 Replies 552 Views 0. 1. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. 40am) that all the settings for blocked categories (e. My Virgin Media App. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Any website unsuitable for children is blocked by default. My email header says that my network settings prevent content from loading privately. not the VM Hub. 168. I can look into doing this for you, I will send you a PM. Afterward, click Apply and save your settings. on 05-07-2022 19:36. Thanks for the reply @jasoncartwright on the forums. For best. Expand the Email option. Home Phone. Browse Virgin Media Virgin Media Community. Log in to My Virgin Media. Web safe provides ultimate protection when using the internet. If your websafe option is off, then the toggle will be greyed out. From there the Web Safe can be accessed and configured. Calls to 159 will be charged at the usual national rate call, which is usually included in your mobile package’s minutes. However now it seems that randomly everything deactivated (thanks Virgin!) - when I turn it back on I can select Categories and save. Likewise, changing your device’s DNS settings to Google or Cloudflare may also solve Virgin Media connection issues in the UK. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Changing network settings to use any Public DNS should re-gain full access for the device. See where this Helpful Answer was posted. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 1 or 192. Makes sure your dns settings on your computer are manually set - 8. 8 and/or 1. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Hi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291 Browse Virgin Media Virgin Media CommunityRe: Web safe problem. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. on 23-05-2023 15:19. Please look out for the purple envelope. If you want to change your settings at a later date, or if you've not yet made a choice of settings, here. To prevent this from happening, Virgin Fibre customers can use WebSafe to block certain websites. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Options. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. Changing DNS on your device is the best option VM have other DNS 194. What is Child Safe? Child Safe is an additional feature to Web. com IMAP Server. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Go to 192. com IMAP Port. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. 159. These are two settings — Virus Safe and Child Safe. Plug in your Virgin Media router. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. Child Safe is easily customisable by clicking on the Categories,. 123. Take us with you in four easy steps. Manage Your Account. In response to lotharmat. Have a look in the Virgin Media online account. on 27-08-2023 09:39. Abdelmonem. 48. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. These are two settings — Virus Safe and Child Safe. com. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. What specific content can I restrict?Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 1. Click: My Apps. com via terminal and search the IP to see where its pointing to), so had to turn off the web settings, rebooted my router just in case and used a new terminal window to ping github. Virgin Media Email settings Access your email through a Web browser Before you read on, did you know that you can access your Virgin Media - 3166396. Post back here to have issue flagged to the forum team. Login to the Virgin Media online account and check the Web Safe settings. uk Server: cache1. 168. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. In response to Graham_A. I’ve tried re-booting the hub etc but no joy. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. 1. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Virgin Media. To open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Stream from Virgin Media. I can access via my phone, so not really a problem. You’ll be able to block groups of sites by category, configure blocking for specific. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereVirgin Media Web Safe comes as standard on all Virgin Media broadband packages. Manage Your. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. I have to manually click ‘Load Content’ on the email to download them. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. Solved: Hi I can't access web safe setting, I keep getting redirected to account home page. Child Safe is enabled by default for new A/Cs. Likewise if Web safe and Virus Safe were blocking, you'd get messages telling you this was the case. Vodafone Why have I received a Virgin Media Child Safe settings or Virgin Media Virus Safe settings message? Virgin Media has switched on your parental controls by default. Switch on Child Safe. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Click: My Apps. . Virgin Media takes online safety seriously. The Web Safe settings ( Child Safe / Virus Safe ) affect the internet connections & WiFi from your VM Hub, we have assumed this is what your are wishing to control. IMAP Security. Joining in. 17-04-2023 12:57 - edited 17-04-2023 12:58. 4. Hi Ryan, Thanks for posting and welcome to our community 🙂. Users can change their settings at any time in My Virgin Media. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. com and we’ll look into them. Options. Learn how you can change Web Safe settings to turn Child Safe off. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoContact the site operator for further help. AS Name. 168. Virgin Media Web Safe and Virgin Media. This means that when a mobile is connected over your home Wi-Fi, your. 48. g. Connect to the router with a LAN cable. Go to Switched on Families Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. 159. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. 8. 1. Hi Trying to find a solution to why I cannot access the settings for web safe. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Click: Settings. 1. NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. Kind Regards, Steven_LNot able to access websafe_setting page (able to go to update_profile page). It works now. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Move message to Spam folder (default) Flag a message as. Email settings for addresses ending in @VirginMedia . To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Qurento. Your previous Web Safe settings will remain active. e. These changes affect all Virgin Media email addresses ending in the. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Preferred DNS 192. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. Virgin Phone Switchover. . 1 or whatever else you like. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. You can customise your Child Safe settings for your family by clicking on the Categories, Sites or Timer filters and selecting the level of protection. 168. To confirm private browsing is on, you will see the word inPrivate beside your address bar. For more tips on how to keep your kids safe online, visit Internet Matters. Parental controls block websites and applications that you think are unsuitable for your child. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Like a lot of people here it seems. Tried every browser, device, incognito mode etc. Can you confirm if you've been able to sign in previously?To turn on Web Safe, simply sign in to your My Virgin Media account and select My Apps. virgin. Tried every browser, device, incognito mode etc. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. IPSec Pass-Through. It shows that it is ‘on’ but doesn’t block any websites at all. Go to My Apps. We hope that helps. Are you seeing the old UI (left) or the new UI (right). Sign in to My Virgin Media a. Child Safe - Disabled. Login to the Virgin Media online account and check the Web Safe settings. org. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Virgin Media Web Safe. Thanks. Options. Click: Web Safe. I have company laptops from a Technology Consultancy, a Media Organisation and a Bank, each has a different VPN and each works flawlessly for hours on end, often all three are connected at the same time. com under Blocked Websites section and then select Add. Changing Virgin Media Web Safe Settings on Desktop. Toggle the button next to Child Safe option to turn it Off. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. com. not the VM Hub. Thanks,I spend a day looking at all the modem settings yesterday on the router and machine. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. It is still shown as enabled on the WebSafe website, and Virgin Support. 8. 123 and 194. No, then Web Safe is still on. net Address: 194. We would like to show you a description here but the site won’t allow us. These are two settings — Virus Safe and Child Safe. You can change this by clicking on the toggle to switch on or off when needed. Re: Websafe settings no longer having effect. Then click on parental controls and then turn it on. 0 Kudos. Please, check the top right-hand side of our page to find a little white envelope. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or Google Wifi, this is the mode to choose. Welcome to the community and thanks for taking the time to post your issue on the forums. Go to your browser settings and click Advanced settings. What is Virgin safe search? Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Visit the Virgin Media online account & make sure in the Web Safe settings Child Safe is Disabled. Click Apply. 168. Please look out for it in the top-right, white envelope or by tapping your profile picture and then "Messages". Home Phone. Hi. virginmedia. 4. I have trawled through the other threads that are about this same issue but they seem to have all been resolved in private messages. We think this site may be fraudulent, contain material that’s unsuitable for children or viruses that could be harmful – and so it’s been blocked by your account’s Web Safe. For fraudulent e-mails, forward to phishing@virginmedia. 222. 0 that contains your default network information. For some like you the selected setting in the VM Account is not reflected in the functioning of the VM DNS. I'm going to send you a private message, so we can look into this for you. If you see two software update options available, choose the one you want to install. These are two settings — Virus Safe and Child Safe. We would like to show you a description here but the site won’t allow us. Usually, malware is installed accidentally. Is any one from Virgin Media able to help? Tags (1) Tags: from VIrgin. The easiest way to access websites blocked by your ISP is by connecting to a VPN. If you changed the computer's network settings to use any Public DNS does that re-gain access. 🙂 I'm sorry to hear that you're still experiencing this issue. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Once logged in you will see 2 filters; Virus Safe and Child Safe. Find the right spot for your hub. Using the Virgin Media online account the Web Safe settings need to be set to : ++ VIrus Safe : Enabled. Sign in to My Virgin Media a. Recently while trying to access certain websites, golfing etc (please no digs). 220. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. 48. 100. I'm going to send you a private message, so we can look into this for you. 25-02-2023 13:20 - edited 25-02-2023 13:25. These are both DNS content filters that adjust the behaviour of the VM default DNS. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. on 09-07-2023 22:56. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. The issue of Child Safe being re-enabled by VM is being mentioned more often and once stuck on it breaks many services such as Office VPNs, Zoom, Social Media, Sky TV, Sonos, Games Consoles and much Web Content. Hopefully when that thread concludes it will also resolve your issue. To turn parental controls off on Android, you need to go to the Play Store. Manual configuration settings for email. These are two settings — Virus Safe and Child Safe. in Security matters yesterday; Web Safe Parental Control Not Working. Click: My Apps. If you are at home, check that you are connected to the same network or SSID as your Virgin TV box, and that the Virgin TV Go app has permission to discover devices on your local network. 100. on 09-09-2023 11:35. Access your bills, diagnose faults and manage your package. QuickStart, set up and connections. Access your bills, diagnose faults and manage your package. 1. VodafoneFor best protection, we recommend using Virgin Media Internet Security and Web Safe. co. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. I have 3 devices. Settings. 0. 123 and 194. It won't be removed unless I ask, and even then, some blocklist maintainers will refuse the request. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Options. 8 and/or 1. 255. 67. Options. 8. You may want to start by seeing what your site report looks like using a tool like Blocked. Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on. For fraudulent e-mails, forward to phishing@virginmedia. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Select Parental Controls in Virgin Media Web Safe. Parental controls block websites and applications that you think are unsuitable for your child. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. service. . Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. e. Virgin Media. Childsafe off but still blocking sites. Connect to the router with a LAN cable. It'll help to. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . 0 Kudos. on 27-08-2023 09:39. on 06-07-2023 14:58 I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that never loads, just showing. Go to Settings > General, then tap Software Update. It may take up to 24 hours for the change to be. Security matters. 168. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Learn how you can change Web. If it’s not a technical issue you need help with then we’re here to support you on. You can find out more FAQs about Web Safe here. Just sign into My Virgin Media and. Find the right spot for your hub. 11; 0; 0; rikthemonk. Options. 4. Account - Mobile. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. on 13-06-2022 11:42. 9. Open any browser and, in the address bar, type Virgin Media IP address — 192. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. IPCONFIG reports DNS servers as 194. I tried to check the AS name as advised on the forum , here is what I found. I am signed in to My Virgin Media and it. Account - Mobile. Since the VM site had its overhaul and re-layout the "Web Safe" settings page seems to be broken. 1. on 06-03-2023 16:05. Try computers with Cisco’s OpenDNS using 208. VPNs we tested to unblock various forbidden resources. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Open a new account or log in to your virgin Media account using your email address and password. Chatter and natter. And we don’t mean wrapping them in bubble wrap. What is Virgin virus safe? Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Welcome to Virgin Media’s help and support page. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. OpenDNS provide instructions here :. Morning everyone, I have seen a few posts relating to this, wondering if anybody had found a solution as there appears to be no easy access to call or email Virgin directly. Joining in. 8) and this will bypass the websafe filter. To confirm private browsing is on, you will see the word inPrivate beside your address bar. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Select the SPAM setting you’d like to use: Reject All Spam messages. Virgin Phone Switchover. This is what I tried to enter. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. See. WebSafe are safety settings that are selected to work over your home broadband connection. Click: Web Safe. Virgin Media Web Safe allows you to block certain websites on all of your devices connected to its network. Stay safe online. The "Web Safe" or "Child Safe" setting may be enabled and blocking access. 8. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. 168. The Virgin Media blocking method. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Back up your device using iCloud or your computer. Stream from Virgin Media. Please allow me to send you a PM so I can discuss this further with you - please expect this message to arrive shortly and respond directly when you can!I have been trying for a couple days to change the websafe settings on my account, but am unable to. With Web Safe off are you able to browse to a VPN site (by default these are blocked), for example Yes, then Web Safe is off as expected. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Our protection software can be installed on your mobile devices too,. 159 will never call you directly, but you can trust 159 to always put you through on request to your bank. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. please try again and on the app it just goes to a pagew that does not load. These are two settings — Virus Safe and Child Safe. select Save changes and confirm changes are.